Computer/Internet problem

[Rainbowmum]

Pale moon works for me , as for your router try resetting it instead of rebooting it.
There should be a small inverted button you can get to with a pen tip ,hold it in or 10 seconds .
It will clear the memory cache from your router.

Other than that if you are not sure about your gateway or ip address, do the following.
Select windows button and type CMD in your search bar.
A small dos box will pop up in it type ipconfig (enter)
this will show you your default gateway number .

open a new window and in the navigation bar type in that number and enter.
A small box will pop up ,type admin in both fields.

This will take you to your modem settings
select basic setup from the menu on the left and renter your isp user name and password and press enter, this will reboot the modem for you and all should be back to normal.

I hope this helps you.